BeBOLD

PRIVACY POLICY

Effective Date: January 21, 2026
Last Updated: January 21, 2026

Developer

Cooper James Blackburn

ABN 75 772 778 194

Queensland, Australia

Contact Email: beboldapps@gmail.com

1. Introduction

BeBOLD ("we," "us," "our," or "the App") is a social confidence-building application operated by Cooper James Blackburn, a sole trader registered in Queensland, Australia (ABN 75 772 778 194). This Privacy Policy explains:

  • What personal information we collect
  • How we use, store, and protect your information
  • Your rights regarding your data
  • How to contact us with privacy concerns

By using BeBOLD, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Jurisdiction: This policy is governed by Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). As we serve users globally, we also comply with the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA) where applicable.

Age Restriction: BeBOLD is intended for users aged 17 and older. We do not knowingly collect information from individuals under 17.

2. Information We Collect

2.1 Account and Authentication Information

When you create a BeBOLD account, we collect:

Data TypePurposeRequired?
Email addressAccount authentication and identity verificationYes
Display namePersonalization of app experience (optional field)No
User IDUnique system-generated identifier (UUID)Yes (automatic)
Authentication methodEmail/password, Google Sign-In, or Apple Sign-InYes

Storage: Managed by Supabase (our authentication provider). See Section 4.2 for details.

2.2 Profile and Personalization Data

You provide the following information to customize your experience:

Data TypeDetailsCharacter Limit
Personal boundariesText describing your comfort zones, topics to avoid, and personal limitsNo fixed limit
Insights about situationsYour observations about specific social contexts before attempting approaches5-500 characters
Self-reviews after interactionsYour reflection on how an interaction wentUp to 1000 characters
Focus area selectionsSpecific social skills you're working to improve (e.g., "Eye Contact," "Starting Conversations")System-defined options

Purpose: This data is used to generate personalized AI conversation approaches and feedback tailored to your goals and boundaries.

2.3 Behavioral and Progress Data

We automatically collect and calculate data about your app usage:

Data TypeDetailsHow It's Used
Confidence scoreNumerical rating (0-100)Tracks progress, unlocks contexts, personalizes difficulty
Context-specific confidenceSeparate scores for each social context (cafe, queue, campus, etc.)Personalizes approaches per context
Approach attemptsRecords of each time you attempt a social interactionProgress tracking, AI personalization
Attempt timestampsWhen you started each approachActivity tracking, no time-based scoring
OutcomesWhether you achieved your goal (yes/no/pulled-out)Confidence calculation, progress tracking
Focus success ratingsYour 0-100 self-assessment of how well you executed your current skill focusDetermines when to advance to new focus areas
Exit strategy usageWhich conversation exit you selected (good exit vs. graceful abort)Tracking only, not sent to AI
Exit reasonsOptional text explaining why you exitedTracking only, not sent to AI
Interaction historyPast approaches including AI-generated opener text, talking points, physical approach steps, and exit strategiesUsed to avoid repetitive suggestions, show progress
AI-generated feedbackPost-interaction feedback created by our AI ("what you did well," "overall assessment")Stored for your review, used to personalize future approaches

Storage: All behavioral data is stored in our PostgreSQL database hosted by Supabase and retained for the lifetime of your account.

2.4 Technical and Operational Data

Data TypePurposeRetention
Idempotency keysPrevent duplicate API requests (e.g., if you submit a review twice due to network issues)24 hours, then auto-deleted
Request timestampsTrack when API calls are made24 hours (tied to idempotency keys)
Cached responsesStore API responses temporarily to avoid re-processing24 hours (tied to idempotency keys)

Note: Idempotency data is automatically purged after 24 hours and also deleted immediately if you delete your account.

3. Information We Do NOT Collect

BeBOLD explicitly does not collect the following:

  • ❌ Location data (GPS coordinates, precise location, or city-level location)
  • ❌ Contacts from your device
  • ❌ Photos, videos, or camera access
  • ❌ Microphone or audio recordings (we do not record your voice)
  • ❌ Health or fitness data
  • ❌ Payment information (handled entirely by Apple for subscriptions)
  • ❌ Device identifiers for advertising (IDFA, Android Advertising ID)
  • ❌ Cross-app tracking data
  • ❌ Browsing history
  • ❌ Biometric data (Face ID/Touch ID used only for local device authentication)

Future Changes: If we add location data collection in a future update, we will update this policy and request your explicit permission before collecting such data.

4. How We Use Your Information

4.1 Primary Uses

We use your information for the following purposes:

PurposeLegal Basis (GDPR)Data Used
Account authenticationContractual necessityEmail, user ID, authentication tokens
App functionalityContractual necessityAll profile and behavioral data
AI content generationLegitimate interest + consentProfile boundaries, confidence scores, recent attempts, insights, reviews
Progress trackingContractual necessityConfidence scores, attempt history, outcomes
PersonalizationLegitimate interestDisplay name, boundaries, focus areas, attempt history
Service improvementLegitimate interestAggregated, anonymized usage patterns (not linked to individuals)

4.2 Confidence Score Calculation (Algorithmic Decision-Making)

Your confidence score is a core feature of BeBOLD. It is calculated automatically using a rules-based algorithm with limited AI input. Here's exactly how it works:

Base Score Changes (Rules-Based)

OutcomeGlobal Confidence ChangeContext-Specific Change
Goal achieved (positive outcome)+3 points+5 points
Goal not achieved (negative outcome)-2 points-3 points
Pulled out / graceful exit0 points (no penalty)0 points (no penalty)

AI Sentiment Adjustment (Applied After Base Change)

Our AI analyzes your self-review text and may add a small adjustment:

Sentiment DetectedAdjustment
Exceptional courage or positive self-reflection+1 additional point
Harsh self-judgment or discouragement-1 additional point
Neutral or balanced reflection0 additional points

Score Bounds and Limits

  • Range: 0-100 (hard minimum and maximum enforced)
  • Maximum change per attempt: +4 (positive outcome + exceptional courage) or -3 (negative outcome + harsh self-judgment)
  • Time decay: None. Your score never decreases due to inactivity.

What Your Score Unlocks

Confidence LevelUnlocked Contexts
0-29Coffee Shop, Waiting in Line (always available)
30+College Campus
Future updatesAdditional contexts at higher thresholds

AI Approach Calibration:

Your confidence score also influences the style of AI-generated approaches:

  • Lower scores (0-30): Safer, less direct, low-pressure approaches
  • Mid scores (31-70): Balanced approaches with moderate directness
  • Higher scores (71-100): Bolder, more direct, confident approaches

Your Rights: Under GDPR Article 22, you have the right to object to automated decision-making. However, the confidence score is a core feature of the app and opting out would prevent the app from functioning. If you wish to disable confidence tracking, please contact us at beboldapps@gmail.com.

5. Third-Party Service Providers

We share your data with the following third-party services to operate BeBOLD:

5.1 Supabase (Database and Authentication)

  • Provider: Supabase Inc. (US-based company)
  • Services: User authentication, database hosting, data storage
  • Data Shared: All data collected (email, user ID, profile, behavioral data)
  • Location: AWS Asia Pacific (Sydney, Australia)
  • Retention: Data stored for the lifetime of your account
  • Privacy Policy: https://supabase.com/privacy
  • Security: Supabase provides Encryption at rest (AES-256), Encryption in transit (TLS 1.2+), SOC 2 Type II compliance, and ISO 27001 certification.

5.2 OpenAI (Artificial Intelligence Processing)

  • Provider: OpenAI, L.L.C. (US-based company)
  • Services: AI-generated conversation approaches and post-interaction feedback
  • Model Used: GPT-4o (version: gpt-4o-2024-08-06)

Data Sent to OpenAI

For Approach Generation: Confidence score, personal boundaries, insight about situation, last 3 approach attempts, context information. (NOT sent: Email, display name, user ID).

For Post-Interaction Feedback: Self-review text, outcome, focus success rating, base confidence change, current focus area, last 3 approach attempts. (NOT sent: Email, display name, user ID, exit strategy, exit reason).

OpenAI Data Retention

Important: We have NOT configured OpenAI's zero data retention option. OpenAI's default policies apply:

  • Retention period: 30 days (for abuse and misuse monitoring)
  • Training data: Your data may be used to improve OpenAI's models unless you opt out directly with OpenAI
  • API request logging: OpenAI logs API requests for 30 days

Your Control: If you do not want your data potentially used for AI training, you must contact us at beboldapps@gmail.com to request we implement zero-retention with OpenAI, OR contact OpenAI directly to opt out of training data usage.

Privacy Policy: https://openai.com/policies/privacy-policy

5.3 Apple (Subscription Processing - When Implemented)

  • Provider: Apple Inc.
  • Services: In-app subscription processing and billing
  • Data Shared: None directly from us. Apple handles payment entirely through their App Store infrastructure.
  • What Apple Collects: Your Apple ID, payment method, purchase history.
  • Our Access: We receive only: subscription status (active/expired), subscription tier, and renewal dates. We do NOT receive your payment information.
  • Privacy Policy: https://www.apple.com/legal/privacy/

Note: Subscriptions are not yet active in BeBOLD but will be added in a future update.

5.4 No Analytics or Advertising Services

We do NOT use:

  • Google Analytics, Mixpanel, Amplitude, or similar analytics services
  • Facebook Pixel, Google Ads, or advertising networks
  • Crash reporting tools like Sentry or Bugsnag
  • Social media integrations

If we add any such services in the future, we will update this policy and notify you.

6. Data Storage, Security, and International Transfers

6.1 Where Your Data Is Stored

Data TypeStorage LocationProvider
Authentication dataSupabase servers (AWS Asia Pacific (Sydney, Australia))Supabase
Database (all user data)Supabase PostgreSQL (AWS Asia Pacific (Sydney, Australia))Supabase
Temporary AI requestsOpenAI servers (United States)OpenAI

International Data Transfers: If you are located in the European Economic Area (EEA), United Kingdom, or Australia, your data may be transferred to and processed in the United States where Supabase and OpenAI operate servers.

  • Standard Contractual Clauses (SCCs): Supabase and OpenAI use EU-approved Standard Contractual Clauses to protect data transferred outside the EEA.
  • Adequacy Decisions: We rely on the EU-US Data Privacy Framework where applicable.

6.2 Security Measures

We implement industry-standard security measures to protect your data:

Security LayerImplementation
Encryption in transitTLS 1.2+ for all API communications
Encryption at restAES-256 encryption for database storage
AuthenticationJWT-based tokens with secure storage (iOS Keychain)
Access controlRole-based access; users can only access their own data
Database securityPostgreSQL row-level security (RLS) policies
API securityRate limiting, request validation, idempotency checks

No Absolute Security: While we take reasonable steps to protect your data, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

6.3 Data Breaches

In the event of a data breach that compromises your personal information, we will:

  • Notify you via email within 72 hours of discovering the breach (as required by GDPR)
  • Notify relevant authorities (Australian Information Commissioner, EU Data Protection Authorities)
  • Provide details about what data was affected and steps you can take to protect yourself

7. Data Retention and Deletion

7.1 How Long We Keep Your Data

Data TypeRetention Period
Account and profile dataFor the lifetime of your account
Behavioral data (attempts, reviews, confidence history)For the lifetime of your account
Idempotency keys24 hours, then auto-deleted
Deleted account dataImmediately and permanently deleted (hard delete)

No Automatic Purging: We do not automatically delete your data after a period of inactivity. Your account and data remain until you delete your account.

7.2 Account Deletion (Your Right to Erasure)

You can delete your account and all associated data at any time directly within the app.

How to Delete Your Account:

  1. Open BeBOLD
  2. Go to Settings → Account
  3. Tap "Delete Account"
  4. Confirm deletion (this action is permanent and cannot be undone)

What Gets Deleted Immediately:

  • User account (email, user ID)
  • Profile (display name, boundaries, confidence score)
  • All approach attempts and history
  • All reviews and AI-generated feedback
  • All confidence score history
  • All context-specific metrics
  • All idempotency keys
  • All focus area history

Deletion Method: Hard delete. Data is permanently removed via PostgreSQL CASCADE constraints.

What Is NOT Deleted:

  • Aggregated, anonymized statistics
  • Backup archives (remain in encrypted backups for up to 30 days)
  • OpenAI's records (up to 30 days retention)

Irreversibility: Account deletion cannot be undone. You cannot recover your data after deletion.

8. Your Privacy Rights

Depending on your location, you have the following rights:

8.1 Rights Under GDPR (EEA/UK Users)

RightWhat It MeansHow to Exercise
AccessRequest a copy of your personal dataContact beboldapps@gmail.com
RectificationCorrect inaccurate dataEdit in-app or contact beboldapps@gmail.com
ErasureDelete your account and dataUse in-app "Delete Account" feature
PortabilityReceive your data in a machine-readable formatContact beboldapps@gmail.com
ObjectObject to processing based on legitimate interestsContact beboldapps@gmail.com
Restrict ProcessingLimit how we use your dataContact beboldapps@gmail.com
Withdraw ConsentWithdraw consent for optional processingContact beboldapps@gmail.com
Lodge a ComplaintComplain to a supervisory authorityContact your local Data Protection Authority

Data Portability: We currently do not offer an automated data export feature. To request a copy of your data, email beboldapps@gmail.com and we will provide a JSON file within 30 days.

Objection to Automated Decision-Making: You can object to the confidence score algorithm, but this would prevent core app functionality. Contact us to discuss alternatives.

8.2 Rights Under Australian Privacy Act

Australian users have rights under the Australian Privacy Principles (APPs):

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to complain to the Office of the Australian Information Commissioner (OAIC)

Contact: Office of the Australian Information Commissioner - https://www.oaic.gov.au/

8.3 Rights Under CCPA (California Users)

California residents have the following rights:

  • Right to Know: What personal information we collect and how we use it
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the "sale" of personal information (Note: We do NOT sell your data)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

How to Exercise Rights: Contact beboldapps@gmail.com or use the in-app account deletion feature.

Response Time: We will respond to requests within 45 days.

9. Children's Privacy

BeBOLD is not intended for use by individuals under 17 years of age. We do not knowingly collect personal information from anyone under 17. The App Store age rating is set to 17+. If you are a parent or guardian and believe your child under 17 has provided us with personal information, please contact us immediately at beboldapps@gmail.com. We will delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, new features, or legal requirements.

How We Notify You:

  • Material changes: We will notify you via email and/or a prominent notice in the app at least 30 days before changes take effect
  • Minor changes: Updated "Last Updated" date at the top of this policy

Your Continued Use: By continuing to use BeBOLD after changes take effect, you accept the updated Privacy Policy.

Version History: You can request previous versions of this policy by contacting beboldapps@gmail.com.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Cooper James Blackburn

ABN 75 772 778 194

Email: beboldapps@gmail.com

Location: Queensland, Australia

Response Time: We aim to respond to privacy inquiries within 7 business days.

For GDPR Requests: If you are in the EEA/UK, you also have the right to lodge a complaint with your local Data Protection Authority.

For Australian Privacy Complaints: You may also contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/

12. Additional Information

12.1 Cookies and Tracking Technologies

BeBOLD does not use cookies or tracking technologies. We do not track your activity across other apps or websites.

12.2 Do Not Track Signals

We do not respond to "Do Not Track" browser signals because we do not track users across websites or apps.

12.3 Third-Party Links

BeBOLD may contain links to third-party websites or services (e.g., links in educational content). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing them with your information.

12.4 User-Generated Content Ownership

You retain all ownership rights to the content you create in BeBOLD (insights, reviews, boundaries). However, by using the app, you grant us a limited, worldwide, royalty-free license to:

  • Store your content on our servers
  • Process your content through AI services (OpenAI) to generate personalized approaches and feedback
  • Use aggregated, anonymized data derived from your content to improve our services

This license terminates when you delete your account. Upon account deletion, we will delete your content as described in Section 7.2.

END OF PRIVACY POLICY